Elavon
- View other case studies related to - Brand Strategy
- View other case studies related to - Visual & Verbal Identity
- View other case studies related to - Financial Services & Insurance
- View other case studies related to - New York
Defining a new era in payments
Elavon, one of the world’s largest payment processors and a wholly owned subsidiary of U.S. Bank, had long operated in the shadow of its parent company. Seeking to establish itself as a modern, innovation-led brand in a market reshaped by tech-first entrants, Elavon set out to activate a strategy designed to transform perception and clarify its distinctive role within the U.S. Bank ecosystem.
“The Connecting Force” became the unifying brand idea behind the new Elavon proposition, recognizing the rare fusion of banking-grade trust and modern payments innovation. The strategy introduced a clear positioning that celebrates Elavon’s operational excellence and 25-year legacy while asserting its forward-looking, innovation-first spirit.
A refined visual identity brought “The Connecting Force” to life. At its center is the “infinity shield,” a reimagined symbol that rotates the U.S. Bank shield on its side to signal motion and partnership. Supporting it is a flexible toolkit of identity assets that conveys contemporary confidence and momentum, including a bold color palette, dynamic forms, and a modular design system that performs seamlessly across direct sales, partner-led distribution, and bank-led channels.
The strategic redesign unifies the fragmented portfolio while clarifying Elavon’s independent brand voice. It strengthens recognition and engagement with the Elavon brand and positions the company as a leader in modern payments innovation, grounded in trust and energized by momentum.
"Elavon has evolved as payments have evolved, and our new brand is simpler, smarter, and synced for business success."
Kim Osborn, Chief Administrative Officer, Elavon