Product and Shopper Design

Our Product and Shopper Design practice is built on a unique, human-centered approach that brings together behavioural design thinking and creative brand expression, offering solutions that simplify complex challenges, change behaviours, grow brands, and change the world around us.

Our offices in Syracuse and Cincinnati are multifunctional design studios within the FutureBrand family, bringing over 60 years of expertise specializing in a range of strategic design capabilities, from product and packaging design, retail shopper-based design for brands and categories, digital UX/UI design, and design for immersive experiences and services for both consumers and B2B audiences.


Problem-solvers at heart, we use our own innate curiosity, multi-dimensional strategy and design capabilities, and hands-on know-how to make end-to-end brand experiences that pay off a brand's promise and work for a living. We're built to understand what is, imagine what could be, and make what should be—aligning a brand's strategy with the experiences real people have with them, every day.




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Product and Shopper Design​ Capabilities

Through the method and practice we pioneered, we leverage our in-house research and insights, in-context strategy, and human-centered design thinking to create behaviour-changing solutions that redefine shopping experiences to grow our clients’ brands at retail.

Focused on driving revenue growth at full price in categories, departments, and total stores, we bring shopper orchestration strategies to life through design thinking, amplified by in-house prototyping, hands-on development, and full in-store activation capabilities.

Through a diverse team of creative strategists, storytellers, ideators, work shoppers, and design thinkers, we practice experience strategy and design for a broad range of physical and digital (UX/UI) experiences for consumer and B2B audiences of all types.

Our foundational product design and innovation expertise for consumer, medical, and industrial clients informs our overall human-centered design approach. With deep experience across the team, proven capabilities, and purpose-built modelling and prototyping facilities, we design and develop innovative product solutions for a wide range of clients.

Discover how our product and shopper-based solutions can help you drive revenue.

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